We are committed to respecting your privacy rights and protecting the information you provide to us online. Below, we explain how we collect, use, disclose, and manage the information you may provide to us. This privacy policy applies, without limitation, to any individual or entity that uses the website, creates an account, and provides us with information in any form.

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By using this website and providing us with any information, you agree to this privacy policy. If you do not agree with these parameters, you should immediately stop using our website and providing us with information in any other form.

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YOUR RIGHTS

You have the right to access any of your information we hold. Simply send us an email at tmchealthlab@tmchealthlab.com

We only use the information you provide to fulfill our services and are not responsible for the privacy policy of other platforms (payment, for example) associated with our website, which may differ due to being located outside Europe.

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COLLECTION AND USE OF PERSONAL INFORMATION

TMC HEALTH LAB is the sole owner of the information provided and collected on this website.

We do not sell or share this information with any external parties.

We may collect the following information:

  • Name, addresses, telephone numbers, email addresses, date of birth, username, password, and other personally identifiable information;
  • Certain financial or demographic profile information to be used in aggregate, such as your age, gender, postal code, or country. Demographic information is not considered personal information unless it is linked to personal information about a specific user;
  • Service provider name and the date, time, and content of any messages you send us;
  • IP address and other technical information from your servers or providers, such as: home server domain names, Internet protocol, operating system and browser type, language, and pages you visit on this website;
  • Credit/debit card and other billing information, including cardholder transaction data, card numbers, expiration dates, and billing addresses;
  • Information provided in any application or authorization, such as location, your device type, your UDID (unique phone code), and any other information that you or your mobile device provide to us;
  • Information obtained through email and other communications, surveys, referral sites or third parties, including social networking sites such as Facebook, Twitter, Tumblr, Instagram, Pinterest, YouTube, Google+, and others, from the maintenance and analysis of website server logs, and via "cookies" (small text files placed by us on your computer(s)), single-pixel GIF image files (also called "Web beacons"), website server log analysis, and other similar technological means.

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HOW AND FOR WHAT PURPOSE DO WE USE YOUR INFORMATION?

To fulfill orders placed through the website.

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We use it to:

Provide information about your request;

Share information or advertising related to our products if you select that option;

Screen for potential risks and fraud (in particular, your IP address) and improve and optimize our website;

For sending the Newsletter.

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WHERE IS THIS INFORMATION STORED:

When you place an order on our website, we keep the information you share with us until you tell us otherwise.

MailChimp stores your email address so we can send you newsletters (if you subscribe) and other marketing communications. This service provider is not authorized to use the information collected on our behalf, except for the services we need.

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COOKIES

This website uses cookies for the sole purpose of improving your experience.

You can prevent the setting of cookies in your browser settings. Be aware that disabling cookies will affect the functionality of this and other websites you visit.

We recommend that you do not disable them.

Related to your account on our website: to manage registration, if you create an account. They are usually deleted when you log out, but in some cases, they may remain to save your preferences.

Related to newsletters: to know if you are already registered and if we should show certain notifications.

Related to external services: we have e-commerce and payment services, with some essential cookies to ensure your order is remembered between pages and correctly processed.

Related to forms: when you fill out a form found on any page of the website, including comments, cookies remember user details for future correspondence.

Third-party: in some cases, we also use cookies provided by trusted third parties, such as Google Analytics, to improve our users' experience.

For more information, please consult Google Analytics' cookie policies.

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ORDERS AND PAYMENT

To place your order, if you use a credit card, we need your credit card number, expiration date, and CVV number, information used only to fulfill your order. If you wish to use a credit card, we must share your personal and financial information with the bank for authorization and approval.

This process is protected by an enhanced security system.

You can also make payment via MBWAY, PAYPAL, or Bank Transfer.

 

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COMMENTS

It is our right to use the information in comments made on our website or social media to better understand our customers. We may also share them as testimonials for the use of our products. We have the right to remove them whenever we deem they violate any moral principle defended by the company. By posting a comment, you are responsible for its content and are aware that we may use it.

 

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AGE OF CONSENT

By using our website, you declare that you are of legal age and have given us consent to collect your information. Our services are not intended for children, and minors should use this website accompanied by an adult.

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UPDATES AND CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, due to changes in our practices or for other operational, legal, or regulatory reasons, so please review it regularly. Changes and clarifications will take effect immediately upon their publication on the website. If we make material changes to this policy, we will notify you so that you are aware.

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COPYRIGHT

All text and images on this website are under copyright and other intellectual property rights. Therefore, their reproduction and/or copying are not permitted, and their modification, inclusion, and publication in other media without due authorization are also prohibited, subject to legal responsibilities and sanctions.